Best personal Space Ever

Every single one of our 536 rooms has been updated and upgraded. Welcome to your home sweet home away from home.

Summer15

Hotel Experience

The “HI Experience” is hospitality with friendly service that always puts the focus on you. Our staff is trained to anticipate your every need and offer unexpected surprises, whenever possible. It could be as simple as a new tube of toothpaste when we notice you’re running low, or providing a local’s guide to running trails when we spot workout gear in your room. We take pride in the personal touches you won’t find in any brochure, but will hopefully make your stay that much more memorable.

  • COMPLIMENTARY SERVICES
    • Wi-Fi access in rooms and at restaurant, lounge and pool
    • Transportation to and from Orange County/John Wayne Airport—your chariot awaits
    • 24/7 Marketplace room delivery
    • Fitness programs to blow off a little steam
    • Luggage assistance—we’ll handle the heavy lifting
    • Multilingual staff
    • Assistive devices for guests with disabilities
    • Connecting rooms and suites available to easily accommodate families
    • In-room refrigerator for convenient food/beverage storage
    WHILE YOU'RE HERE
    • Pool
    • Basketball court
    • Fitness studio
    • Borrow-a-bike
    • Exercise trails
    • Club 12
  • ADDITIONAL SERVICES
    • Administrative support services
    • ATM for quick cash when you need it
    • Safe deposit boxes at the host desk
    • Bicycle rentals for guest use, based on availability
    • Valet parking, keeping with our SoCal pedigree
    • Laundry and dry cleaning to keep you fresh and clean
    • Pet-friendly rooms
    • REACH ME concierge text service
    • Click & Connect business center
    CLUB 12
    • A private lounge with exclusive privileges
    • Start your day with breakfast & fresh coffee served 6 a.m. – 10 a.m.
    • Relax and unwind with evening wine, beer & bites from 5 p.m. – 8 p.m.
    • Premium WiFi for quicker downloads
    • A variety of newspapers, magazines and books to keep you current
    • Apple computer station with printer to work in style
    • Outdoor terrace with sweeping views of the OC
    • Nightly turndown service (tuck-in not included)
    • Dedicated concierge to assist with your every need
    • Skip the lobby and head straight to the 12th floor to get checked in and hooked up

Need a little extra time behind closed doors? Rest assured